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Customer Experience

TableSnap

Customer stories, captured effortlessly.

Collect authentic video testimonials through beautifully simple QR experiences.

The Problem

The best moment to ask is the hardest moment to reach.

Customers are most enthusiastic while the experience is still in front of them. By the time a request email arrives days later, the feeling — and the reply — is gone.

The tools that do exist ask for accounts, apps and downloads. Every extra step between the moment and the recording costs you the story.

Our Approach

Zero friction between the moment and the recording.

TableSnap turns a scan into a finished testimonial. A guest points their camera at a code, sees a single prompt, records in the browser, and is done in under a minute — no app, no login, no upload screen. What you get back is organised, consented and ready to publish.

Features

What it does.

01

Scan to record

A QR code opens a recorder in the browser. Nothing to install, on any modern phone.

02

Guided prompts

Short on-screen questions help guests say something useful instead of freezing.

03

Consent captured

Usage permission is collected with the recording and stored with it.

04

Automatic transcripts

Every video is transcribed so quotes are searchable and easy to pull.

05

Embeddable walls

Publish a curated set as a lightweight embed that loads fast anywhere.

06

Location-aware codes

Per-table, per-branch or per-campaign codes, all reporting into one library.

How It Works

From scan to story.

01

Create a collection

Name the moment you want to capture and set one or two prompts.

02

Place the code

Print it for a table, add it to a receipt, or drop it into an email.

03

Review and publish

Approve the recordings you want and embed them in a single line.

Benefits

Why it matters.

Higher response rate Asking in the moment beats asking later, every time.
Real voices Unscripted video is harder to fake and easier to trust.
No app tax Guests never leave the browser or create an account.
Publish-ready Consent, transcript and crop handled before you touch it.
FAQ

Questions.

No. Recording happens in the mobile browser using the standard camera permission prompt.

You do. Recordings can be exported in full at any time, with their transcripts.

Yes. Nothing is published until you approve it, and published items can be pulled instantly.

The recorder needs a connection to upload, but it retries in the background if the signal drops.

Request a Demo

See it in action.

Schedule a walkthrough to see how this product fits your workflow.